VInsure by VIONEX · insurance core system

Run your whole insurance company on one platform.

VInsure is an end-to-end insurance core system for motor, medical and general lines. It covers sales and underwriting, claims and garages, finance and reinsurance, brokers and customers, and your own app and website, all connected and all in one place.

portal.yourinsurer.ae/dashboard
VInsure staff portal, motor dashboard
Customer app claim tracker

Staff portal: the company dashboard. Customer app: a claim moving through repair. Same system.

700+ screens in the staff portal
5 product families on one platform: Motor, Medical, General, Claims, Finance
3 partner portals (garages, contractors, loss adjusters), plus the broker and auction portals
2 languages throughout: English and Arabic, right to left
45,000+ automated tests guarding the platform
Start where you sit

Three stops for your seat at the table.

Or take the 2-minute tour →
THE CEO The 2-minute tour→ Methaq case study→ How switching works→
HEAD OF CLAIMS Motor Claims→ Garage network→ Salvage Auction→
THE CFO Finance & Ledger→ VAT & E-invoicing→ Reinsurance→
HEAD OF UNDERWRITING Motor & Fleet→ Medical→ General Insurance→
COO / HEAD OF IT Engine Room→ Trust & Platform→ How we build→
Why VInsure

Most insurers run on a patchwork.

POLICIESa legacy core system
CLAIMSspreadsheets
GARAGESemail
BROKERSa separate tool
WEBSITEanother one
MONTH ENDfinance re-keying everything

Data is typed twice, nobody sees the whole picture, and audits are painful.

VInsure puts the whole journey on one platform:

01 / 05
The platform at a glance

One database. One ledger. One set of rules.

Everything an insurer runs, grouped the way the business works. Open any area to see the screens and the flow behind it.

ENGINE ROOM lead routing · callbacks · notifications · roles & permissions · audit · automation API · AI assistant →
The front line · app and website

Your brand in your customers' pockets, on the same engine your staff use.

Customers buy, renew, claim and track on an iOS and Android app published under your name, and on a bilingual website. Every sale and every claim lands in the same portal your team works in.

01Real prices before a name or a document.
02Renew from your plate number.
03A claim tracker that moves like a delivery tracker.
04Full Arabic, right to left, in one tap.
Explore the app and website →
Real prices in the app
Claim tracker
Arabic, right to left
www.yourinsurer.ae
Public insurer website

A complete insurer website, in English and Arabic.

The same motor and medical quote journeys as the app: car first, real prices, documents read on the server. Enquiry forms route each lead to the right desk and straight into the CRM.

One engine behind the app, the website and the staff portal. A sale on any of them behaves exactly the same.

Motor Claims

From first notice to final payout, and the wreck after it, in one system.

Explore Motor Claims →
01 / 09
Report Accept Survey Quotes LPO Repair Invoice Credit note Settled Accepts & signs online Paid Customer accepts Salvage Auction Recovered
SURVEY

At survey, one person makes one decision, and the whole claim routes itself.

GARAGES

The garage logs into your system and sees only its own work. No email, no phone tag.

CUSTOMER

The customer accepts the offer, picks how to be paid and signs on their phone, with no account and no app.

Production-ready, and built for the UAE.

01

Already in production.

VInsure runs a UAE Takaful insurer's daily business today: sales, policies, claims, garages, finance, brokers, a store-published app and the public website.

02

Built around UAE rules.

It connects to traffic authorities, the national ID service, health authorities and UAE payment gateways. Takaful-aware accounting and the Central Bank complaint deadlines are built in.

03

Everyone works inside it.

Staff, brokers, garages, contractors, loss adjusters, salvage buyers and customers each get their own secure view of the same system.

04

Configured, not coded.

Pricing tables, approval limits, document checks, routing rules, deadlines and reminders are settings your teams control.

Built by VIONEX

Insurance software that people actually want to use.

VIONEX is an Abu Dhabi team of 24 people. We help insurance companies modernize their operations, and VInsure is the platform we built to do it.

Tony Naief Al Saiegh
"A child can learn a new app in minutes. Most insurers take 6 months to adopt new software. That gap shouldn't exist."
Tony Naief Al Saiegh · Founder & CEO
About VIONEX →
RECOGNITION
Digital Insurer of the Year 2026Digital Insurance MENA · for Methaq Takaful's digital transformation
Digital Insurance Broker of the Year 2024Digital Insurance MENA · won by eSanad, on the broker platform VIONEX built
Read the Methaq story →
WE'VE WORKED WITH
Methaq TakafulManazelThe Date RoomeSanadAl NasiyaMasaood TBAQashioEllington PropertiesVIMTO