Insights
Insights for UAE and GCC insurers
Plain-language guides on core systems, claims, health insurance, takaful, regulation and practical AI. Written by the team that builds VInsure in Abu Dhabi.
Motor claims in the UAE: repair, cash settlement or total loss
How motor claims in the UAE move from notice to payout: survey, garage repair, cash settlement, total loss, recoveries and the deadlines.
Reading Emirates ID and Mulkiya automatically: insurance OCR explained
How insurance OCR reads Emirates ID, driving licence, Mulkiya and trade licence in Arabic and English, what it checks, and what to look for.
Shafafiya explained: Abu Dhabi's e-claims standards and Post Office
What Shafafiya is, what the Shafafiya dictionary holds, how claims, prior authorisations and remittances move, and what it means for insurers.
Takaful insurance explained: how it works and what systems need
What takaful insurance is, how it differs from conventional insurance, the Wakala model, Qard Hasan, surplus and UAE rules, and what systems must track.
UAE insurance market 2027: what is changing for insurers
The UAE insurance market in Central Bank figures, and the rule changes reshaping insurers' operations in 2026 and 2027: brokers, health, e-invoicing.
What is a core insurance system? A guide for UAE and GCC insurers
What an insurance core system does, which modules it includes, how it differs from ERP and CRM, and what UAE and GCC insurers need from one.